Blog categorized as Case Studies (English)
GoGlobal Business Process Automation
19 Aug 2026 03:33 PM - Comment(s)
Streamlined configurations cut approval time by 50%, improved data consistency, and enhanced global reporting. GoGlobal now benefits from an ongoing support partnership with Aplikasi for continuous system optimization.
Rethinking the CRM homepage
14 Aug 2026 03:56 PM - Comment(s)
Canvas Home View introduces the ability to design your CRM homepage using a drag and drop interface, transforming it from a fixed dashboard into a configurable workspace.
Paperless Expense Management
26 May 2025 02:31 PM - Comment(s)
[Case Study] Behind Carsome's Struggle
17 Nov 2023 10:10 AM - Comment(s)
Business Case At Glance
Carsome encountered a significant challenge in retrieving historical client data, magnified by a specialized CRM module that treated each customer interaction as a distinct entity ...
[Case Study] HRDCorp: Customer Service Automation
20 Jul 2023 02:17 PM - Comment(s)
Quick Read
Problem Statement
- Not enough agents to handle tickets, resulting to bad customer satisfaction
- Manual ticket transfer between departments which takes too much time and oversight
- No convenient channel to reach actual...
